Frequently asked questions.

What exactly does an OBM do?

An Online Business Manager (OBM) helps manage the day-to-day operations, projects, and systems of your business so you can stay focused on growth. I step in to organize, streamline, and oversee the backend — so you don't have to manage all the moving parts yourself.

How do I know if I’m ready for an OBM?

If you're feeling stretched thin, spending more time managing your business than growing it, or you’re ready to scale but stuck in the details — it’s time. OBM support is perfect once you have consistent clients or revenue and need systems and strategy to take you to the next level. Our blog gives you more detail.

How do we communicate and work together?

We’ll stay connected through a mix of scheduled strategy calls via Zoom, project management tools (like ClickUp or Asana), and messaging apps (like Slack). I tailor communication to fit what keeps you feeling supported, not overwhelmed.

What systems and tools do you specialize in?

I work with a variety of platforms like Honeybook, Dubsado, ClickUp, Monday, Trello, Asana, Notion, Calendly, Canva, Quickbooks, various email systems, Google workspace, MS Office, and more. Whether you need setup, optimization, or a fresh system recommendation, I’ll create a tech stack that fits your business needs and simplifies your workflow.

What does onboarding look like?

Onboarding is simple and smooth! We'll kick things off with a strategy call, a business audit, and a review of your current systems. From there, I create a custom action plan so we can prioritize what will make the biggest impact first.

What packages or pricing options do you offer?

I offer monthly retainer packages for ongoing OBM support, as well as short-term setup projects and VIP days, if you need help organizing your systems before scaling. Every package is customized to match your business goals and the level of support you need.

Can you help me build a team as my business grows?

Absolutely! As your business expands, I can help you recruit, onboard, and manage team members — making sure your systems and operations continue to support your growth seamlessly.

I don't see a program/system I used listed. Are you willing to learn a new software?

Of course! I'm always happy to learn new platforms if it helps support your business better. I pick up new systems quickly and love finding ways to make your existing tools work more efficiently. If you have a preferred software, we’ll incorporate it seamlessly into your operations.